However, you cannot connect to the wireless network. This problem occurs because the system does not handle unrecognized "Cipher and Authentication Key Management" AKM suites when the system is parsing the following information elements:. To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing.
Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request.
The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this hotfix has the file attributes or later file attributes that are listed in the following table. When you view the file information, it is converted to local time. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1. Need more help? Expand your skills. Get new features first. Was this information helpful?
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